After showing up on time for my appointment they told me that there wasn't a way to jack the truck up. So now the company vehicle is down with another day wasted. This is moderately detrimental to a small business with people counting on this vehicle. Thanks a lot pep boys.
My 2006 Chevy Cobalt went 160, 475 miles on my original brake pads and rotors, currently have 168, 758 and still my original clutch.
Went here for new brake pads and rotors $260, great price, 3mos later my car was shaking and slipping whenever I hit my brakes at high speeds. Took it back, and was told "nothing we can do must be the way you drive" Obviously I know how to drive coasting, down shifting, and anticipating stops, all to reduce stopping and increasing MPG's. That 160K includes 14K of towing a small camper around the entire continental U.S. crossing the Rocky Mts at 11,000 ft with a stock 4cyl cobalt and 1,800lbs camper. 2yrs of Living in Los Angeles stop and go traffic every day. All on my stock pads and rotors.
Currently its been a year or more and I try and use my brakes sparingly because it feels as if they will fail at any moment. This car is my back up / extra car since I bought a new car last October. So I'm not looking on putting any more money into it but I will never go to this Pep Boys again.
I had the pads and rotors done on 1/12/2016 and spoke with Don Dougherty and the mechanic was Todd Crowthers. WILL NEVER TRUST MY VECHILE TO THIS COMPANY AGAIN!!!
11yrs and 160K (14K under extreme conditions) on original pads and rotors, and these new ones from Pep Boys started showing problems after 3mos, of flat South Jersey highway driving.
Excellent customer service. Very courteous and friendly. Price for services is fantastic. I won't go anywhere else for my oil changes!
I made an appointment for a large company vehicle to get a tire changed. They assured me that they could handle the job. After giving them the year make and model of the vehicle they still reassured me that they could do it.
I was beyond happy with the customer service at this Pep Boys location. I have a 7 month old so I called beforehand to see how long of a wait it would be. The other locations told me it would be hours to wait for the car. Ted told me to come in at 10am and I would be out in 30 minutes. I thought the likely hood of this happening was very low as everything takes longer than anticipated. I was shocked when they finished in twenty minutes! He even gave me two discounts! He was a very kind man. I highly recommend this location because of its wonderful staff and customer service! Thank you Ted and Jeremy!
Too long of a wait. Prefer making appointment then customer walk in
Pep Boys Auto Service Tire is a US Car Repair based in Monroe Township, New Jersey. Pep Boys Auto Service Tire is located at 1074 N Black Horse Pike, Williamstown, NJ 08094, USA.
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