Sales staff not knowledgeable at all, and the manager is short-tempered and defensive.
The lady over the counter is not professional
Awful customer service. I called about an issue I was having with the phone I got (I was given a new iPhone x that didn't have a working rear camera) and on the phone they assured me that they would be able to exchange it for me, I called ahead so I wouldn't waste any time. When I drove over they insisted they wouldn't be able to exchange it for free, instead I would have to pay a $50 restocking fee to exchange a phone that was broken when I got it!! They were not accommodating, even after a talk with the manager, nor were they apologetic about the issue. Don't visit.
T Mobile is a US Electronics Store based in Monroe Township, New Jersey. T Mobile is located at 337 Applegarth Rd #4B, Monroe Township, NJ 08831, USA.
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